ACUSPA POLICIES

Reservations - All appointment reservations will be reserved with a major credit.

Arriving late- we will make every effort to give you your full time, however, we will not inconvenience the client after you, so your service will end on time.

Cancellations-we ask for a 24 hour notice. This is to allow us time to schedule in other clients who also may need an appointment. If cancellation is less than 24 hours except appointments made same day) the client will be responsible for 50% of the total cost of the service they missed.

No shows-if there is a missed appointment and no phone call prior, they will be responsible for the total amount of the cost for the services they missed.

Payment-Returned checks will be subject to $25 fee, plus the full original price.

Gratuities-prices do not include gratuities. It is customary to tip your therapists 15+% of the original service price, before any discounts. Gratuities are greatly appreciated.

Referrals-if you enjoyed your service and time spent here at AcuSpa, please tell a friend and pass the word. Referrals are the most flattering form of compliment.

Thank you, AcuSpa.

Open 7 days a week 8am-8pm
350 South Lake Ave., Suite 220
phone: 626-578-9119
fax: 626-578-9229