AcuSpa Policies

Reservations

Reservations can be made Monday through Friday, from 9am to 7:00pm, Saturday from 9am to 5pm, and Sunday from 9am to 3pm. All appointments must be reserved with a major credit card.

Arriving late

Late arrivals are subject to abbreviated service time. We will make every effort to give you your full time if you arrive late, but will not allow it to interfere with the next client’s appointment.

Cancellations

24-hour advance notice is preferred for cancellations, with the exception of same-day secheduled appointments. If a cancellation is made less than 24 hours, you will be assessed a 50% fee for scheduled services.

No Shows

If you fail to provide advance notification for your missed appointment, you will be charged the full amount of the service.

Payments

Returned checks will be subject to a $25 fee, plus the full original price.

Gratuities

Prices do not include gratuities. It is customary to tip your therapists 15-20% of the original service price, before any discounts. Gratuities are greatly appreciated.

Thank you,
AcuSpa

Open 7 days a week: 9am-8pm
350 South Lake Avenue, Suite #220
Phone: 626-578-9119
Fax: 626-578-9229